Netrust PH Support
  1. Netrust PH Support
  2. Atlas Fertilizer Corporation

Atlas Fertilizer Corporation

Welcome! You can raise a request for Atlas Fertilizer Corporation using the options provided.

Common Requests

General Inquiry Request

Get assistance for general IT problems and questions.

Required fields are marked with an asterisk*
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"c1bd4704e50278ecc8b1b520ddf9e3a251febc99_lout","branding":{"id":"207","key":"afc","name":"Atlas Fertilizer Corporation","portalBaseUrl":"/servicedesk/customer/portal/207","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/207/138","theme":{"headerBGColor":"#f8f8f8","headerLinkColor":"#292929","headerLinkHoverColor":"#004500","headerLinkHoverBGColor":"#004500","headerBadgeColor":"#004500"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/66d9cc1d-1e04-4962-90d5-10611d11fb90/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGMyNjYwMi0zMWEwLTRlYTgtOTBiOC1hY2Y0ZDZjODMxYTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY2ZDljYzFkLTFlMDQtNDk2Mi05MGQ1LTEwNjExZDExZmI5MCI6WyJyZWFkIl19LCJleHAiOjE3NjI2MTk0NDYsIm5iZiI6MTc2MjYxODg0Nn0.SIv7MM7GGFqUNlWjBTme0IMWFlwVd7D7PBQ9NdRr-fo&client=80c26602-31a0-4ea8-90b8-acf4d6c831a8&mode=fit","logoId":"66d9cc1d-1e04-4962-90d5-10611d11fb90","isLogoAvailable":true,"helpCenterTitle":"Netrust Philippines Customer Support","sharedPortalName":"Netrust PH Support","translations":{"en-US":{"helpCenterTitle":"Netrust Philippines Customer Support","sharedPortalName":"Netrust PH Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGMyNjYwMi0zMWEwLTRlYTgtOTBiOC1hY2Y0ZDZjODMxYTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjI2MTk0NDYsIm5iZiI6MTc2MjYxODg0Nn0.iHbEU2q-pheNCJyDhJ1_58NMddf9K0NL7boLM1yylpQ&client=80c26602-31a0-4ea8-90b8-acf4d6c831a8&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"207","key":"afc","projectId":10406,"serviceDeskId":207,"name":"Atlas Fertilizer Corporation","description":"<p>Welcome! You can raise a request for Atlas Fertilizer Corporation using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/207","reqTypes":[{"id":"587","name":"General Inquiry Request","descriptionHtml":"","callToAction":"General Inquiry Request","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10511,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[436],"key":""},{"id":"592","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[473],"key":""},{"id":"593","name":"Report an Incident","descriptionHtml":"","callToAction":"Report an Incident","introHtml":"<p>Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.</p>","icon":10489,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[473],"key":""},{"id":"628","name":"Security Issue","descriptionHtml":"","callToAction":"Security Issue","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10561,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[473],"key":""},{"id":"588","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"<p>For example, if you need to administer Jira.</p>","icon":10520,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[436],"key":""},{"id":"591","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":436,"name":"Common Requests"},{"id":473,"name":"Incidents"}],"orderMapping":{"436":[587,588],"473":[628,592,593]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":207,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AFC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGMyNjYwMi0zMWEwLTRlYTgtOTBiOC1hY2Y0ZDZjODMxYTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDQwNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjI2MjAwNDYsIm5iZiI6MTc2MjYxODg0Nn0.orlsFSerd2zKizxmPdzh5uagjY8gd-v9uv2k8guQ1_g","targetCollection":"upload-project-10406","endpointUrl":"https://api.media.atlassian.com","clientId":"80c26602-31a0-4ea8-90b8-acf4d6c831a8","tokenDurationInMins":20}},"reqCreate":{"id":587,"projectId":10406,"issueType":{"id":"10047","name":"[System] Service request"},"form":{"name":"General Inquiry Request","descriptionHtml":"","callToAction":"General Inquiry Request","intro":"<p>Get assistance for general IT problems and questions.</p>","instructions":"","icon":10511,"iconUrl":"https://customer.support.netrust.com.ph/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/207/create/587","requestValidateBaseUrl":"/servicedesk/customer/portal/207/validate/587","calendarParams":{"firstDay":0,"date":"2025-11-09T00:20:46+0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MGMyNjYwMi0zMWEwLTRlYTgtOTBiOC1hY2Y0ZDZjODMxYTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDQwNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjI2MjAwNDYsIm5iZiI6MTc2MjYxODg0Nn0.orlsFSerd2zKizxmPdzh5uagjY8gd-v9uv2k8guQ1_g","targetCollection":"upload-project-10406","endpointUrl":"https://api.media.atlassian.com","clientId":"80c26602-31a0-4ea8-90b8-acf4d6c831a8","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=netrustph","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c1bd4704e50278ecc8b1b520ddf9e3a251febc99_lout","baseUrl":"https://customer.support.netrust.com.ph/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://netrustph.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"80c26602-31a0-4ea8-90b8-acf4d6c831a8","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"28fd6e97f2d4445b846819e37505321d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://netrustph.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}